Setting up your email account in Microsoft Entourage is simpler than you might think. Whether you’re configuring a brand new mailbox with TrexHost or migrating from another provider, this step-by-step guide will have you sending and receiving emails in just a few minutes. We recommend using IMAP for the best experience – it keeps your emails synced across all your devices automatically.
Step 1: Open Entourage. Click on the Tools menu at the top of the screen, then select Accounts.
Step 2: When the Accounts window opens, click the New button in the upper-left corner to launch the Account Setup Assistant.
Step 3: Select Configure account manually and click OK.
Step 4: The New Account box will appear. Choose either POP or IMAP as your server type – IMAP is highly recommended as it syncs your emails across all devices. Click OK.
Step 5: The Edit Account box will appear. Fill in the fields as follows:
| Field | What to Enter |
|---|---|
| Account Name | Your full email address (e.g., mail@my-best-domain.com) |
| Name | Your display name as you want it to appear on outgoing messages (e.g., John Smith) |
| E-mail Address | Your full email address (e.g., mail@my-best-domain.com) |
| Account ID | Your full email address (e.g., mail@my-best-domain.com) |
| POP/IMAP Server | Enter: mail.supremecluster.com |
| Password | Your email account password |
| Save password in my Mac OS keychain | Check this box to save your password securely |
Step 6: In the SMTP server field, enter: mail.supremecluster.com
Step 7: Click on the “Click here for advanced sending options” button.
Step 8: Check the box for “SMTP server requires authentication”. Close the advanced settings window by clicking the small square in the upper-left corner, then click OK.
Step 9: Your Entourage email account is now configured and ready to use! Send a test email to confirm everything is working properly.
Summary of Settings
| Setting | Value |
|---|---|
| Protocol | IMAP (recommended) or POP3 |
| Incoming Mail Server | mail.supremecluster.com |
| Outgoing Mail Server (SMTP) | mail.supremecluster.com |
| SMTP Authentication | Enabled |
| Account ID / Username | Your full email address |
| Password | Your email account password |
| Port (if needed) | IMAP: 993 (SSL) / POP3: 995 (SSL) / SMTP: 465 (SSL) |
Need Help?
If you encounter any issues during setup, feel free to submit a support ticket from Help Center > My Tickets in your TrexHost control panel. Our support team is here to assist you!
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